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.ca
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FAQ
Frequently asked questions
Everything families, discharge planners and providers ask us about in-home care in Ontario.
Getting started
How does HealthStars.ca work?
How much does it cost to use HealthStars.ca?
How fast will I hear back from a provider?
Which areas do you cover?
Services and care
What kinds of in-home services can I book?
Can you help with hospital discharge?
Do you provide 24/7 or live-in care?
Trust and safety
Are providers screened?
What do the Verified and Insured badges mean?
How are reviews handled?
How is my personal information protected?
Payments and quotes
Who do I pay for care?
Is in-home care covered by insurance or OHIP?
Can I get more than one quote?
For providers
How do I list my business?
What does a provider listing include?
How do provider referrals work?